FEATURED ARTICLE
What is a Secret Warranty?
Auto part defects are sometimes covered under secret warranties
Manufacturers rarely notify consumers about secret warranties
You can find secret warranties through technical service bulletins
If you ever have an expensive part fail on your vehicle after the auto warranty has expired, you may be eligible for a little known program often referred to as a "secret warranty".
What is a Secret Warranty?
Manufacturers usually call it after warranty assistance, a policy adjustment or a good will program. When a manufacturer has a major defect that happens after the written warranty expires, it establishes an adjustment policy to pay for repairs rather than deal with thousands of complaints on a case by case basis. But the manufacturer communicates the policy to regional offices and/or dealers.
